| 19 | | * If your username and password appear to work, but upon logging in you are sent to a black screen and then immediately back to the login screen, you may be at your maximum level of allowed file space. In order to resolve this problem you should try logging in to failsafe mode. In order to activate failsafe mode, use the pull down field in the "Window Manager Selector" under the login and password fields. In failsafe mode, run the command "uquota" in order to check you filespace usage. If you are very near maximum quota usage, archive and remove files to increase freespace on your account then try logging in again. |
| 20 | | * If your username and password appear to work, but upon logging in you are sent to a black screen and then immediately back to the login screen and you are not at your maximum allowed filespace, your account's configuration files may be invalid. This is likely to occur if you make a mistake while customizing your account. In order to repair your account's configuration files you should login to failsafe mode using the "Window Manager Selector" pulldown field and run "getskel" at the command prompt. This command will rename all of your current configuration files and load the EWS default configuration files. If you still have problems contact a lab operator or email manager@ews.uiuc.edu |
| | 19 | * If your username and password appear to work, but upon logging in you are sent to a black screen and then immediately back to the login screen, you may be at your maximum level of allowed file space. In order to resolve this problem you should try logging in to failsafe mode. In order to activate failsafe mode, use the pull down field in the "Window Manager Selector" under the login and password fields. In failsafe mode, run the command "df -h" in order to check you filespace usage. If you are very near maximum quota usage, archive and remove files to increase freespace on your account then try logging in again. |
| | 20 | * If your username and password appear to work, but upon logging in you are sent to a black screen and then immediately back to the login screen and you are not at your maximum allowed filespace, your account's configuration files may be invalid. This is likely to occur if you make a mistake while customizing your account. In order to repair your account's configuration files you should login to failsafe mode using the "Gnome Manager Selector" pulldown field and run "XXXXXX" at the command prompt. This command will rename all of your current configuration files and load the CAL default configuration files. If you still have problems cemail help@astro.columbia.edu |
