How to:

• recover 'hung' CWs

• add/remove users

• add/remove printers from servers/CWs

• add/remove mail lists

• backups: adding disks (e.g., 2nd pair to jupiter when needed); recovering files from backup

• change quotas (in file and mail server)

• instal new CWs (including 'manual' bits like those dealing with AIPS)

• format external disks for CW backups

• replace 'bad' (SCSI) disks

• change ticket assignment

• check all important logs